Shipping & Delivery Policy

This policy applies to all purchases, subscriptions, and in-product payments made to Zordant (Sole Proprietorship) across its products, including Jyotina. Our products are digital services delivered electronically over the internet.

Purchases are delivered electronically to the account you were signed in with at the time of payment. Activation is typically instant once the payment gateway confirms the transaction, and in all cases within 48 hours. No action is needed from you beyond completing the payment.

Zordant does not sell or ship physical goods. No shipping, courier, or handling charges are ever added, and no delivery address is required. The price displayed at checkout is the full amount payable.

Successful delivery is reflected directly in the product — the purchased subscription, credits, or feature appears in your account. Where applicable, a payment confirmation is also sent to your registered email address.

If an amount was debited but your purchase was not activated within 48 hours, emailhello@zordant.com with the transaction reference. We will re-deliver the purchase or refund the payment as set out in ourRefund & Cancellation Policy.